Quality Inn Covington

Horrible experience. Was woken up at midnight to someone trying to enter my room with me and my girlfriend scared half to death. After telling them they have the wrong room, they left - hotel staff immediately knocked right after to tell us there was an issue with booking. We booked in advance and apparently we weren't in the system so they tried to give our room to someone else. No compensation, no nothing. Just "Our bad, y'all can go back to sleep." at 1 in the morning. Mind you, it's Valentine's day and I have a 5 hour drive back to my home state shaken up and with almost no sleep. This is the first time this has happened and it's going to be the last. I'm never booking Comfort Inn again. Oh, and not that it matters but there were some strange black/brown stains on the floor and obviou

I stayed at this lovely motel and had a really good experience. The rooms were quite spacious and comfortable, and the overall atmosphere felt welcoming. Breakfast was also very good, and since I’m celiac, I really appreciated that they offered several gluten-free options after I let them know in advance. Overall, it was a positive stay and a place I would happily return to.

Location was good: close to Covington city center and freeway. The room was clean, comfortable, and quiet. The furniture was in good condition, linens clean and fresh. Some of the walls and surfaces showed wear or damage (such as a quarter-sized hole in the tile next to the shower control and a big dent in the toilet base). Check in easy and fast, wi-fi worked well. Breakfast was okay, minimal choices but had the basics and the eating area was nice although small. Staff that I interacted with were friendly and efficient. Plenty of parking, exterior corridor and stairs. There is a Waffle House next door if one needs more breakfast.

I’m pretty certain I got hotels mixed up and reserved a room at the wrong place because reviews I seen were excellent and this place was…. not excellent. |I was traveling alone and as a female didn’t feel very safe when you could see the outside through the cracks in the door. I fixed the problem by sliding the big chair in front of door while I was inside the room. I figured I’d tough it out because I hadn’t seen any bugs and that’s a big priority for me, unfortunately the morning I was to check out there was a roach in the bathroom. So I do not recommend staying here if you don’t have too. Owners should definitely do some updating .

They have clean, clean scented, bug free rooms, that have comfortable beds, with clean crisp sheets. It is quiet and peaceful here, so I am able to work out of my hotel room with ease. All of the employees are polite, nice, respectful and helpful. Thank you for the great, safe stay.