Holiday Inn Express & Suites Covington by IHG

We can’t say enough good things about this hotel. The staff at check-in and check-out were friendly, but also very professional and efficient. The housekeeping staff was helpful. Our room was a king suite and it was the largest and cleanest room we have ever had at a hotel. The sofa in the sitting area was actually quite comfortable, unlike most hotel furniture. The bed was firm without being hard, and gave us both a sound night’s sleep. And, speaking of sound, there was no noise heard, whatsoever! You know how in a lot of hotel rooms you can hear your neighbors’ conversations or tv; not here! The breakfast was more extensive than normal hotel breakfasts. All around great stay! We will earmark this hotel and, anytime we are in the area, this will be our go to accommodation!

Th Hotel staff was very professional and courteous. Hotel is centrally located to shopping. The room was big, with tons of sitting room , but above all it was immaculate. I mean it was so clean you could smell the clean. There was no hesitation of touching things in the room or sitting my suitcase on the stand. The bathroom was huge and the shower area was so clean. I challenge anyone to find dirt anywhere. The room has a refrigerator as well as a microwave oven all the amenities of home. Large size TV remote in plastic. The hotel was probably the cleanest hotel I have ever stayed in . I have travelled to more than 30 countries and this hotel stands out for me. For the first time my OCD was able to take a vacation. I plan on coming back in the future kudos to housekeeping staff.

This has been a great hotel to stay at. The staff is super friendly & helpful. The rooms appear to be recently remodeled. The showers are great with a nice water pressure. Breakfast is from 6AM - 10AM. The location is convenient and close to the highway with a lot of restaurants and shops nearby. I'd highly recommend this location to anyone that likes IHG hotels.

The cleanliness and quality of the hotel overall were excellent. The room was odorless and very neat. No hair or crumbs found anywhere. The bedding and all other furnishings were spotless and in good condition. I really appreciate the property being a smoke and pet-free environment. I hope all or at least most Holiday Inns would continue to keep these policies. Thanks!

We were in town for leisure. My girls and I went to explore “Mystic Falls” which was just under 5 miles away. The hotel was very nice, and clean. The staff was very friendly. The beds were very comfortable and so were the pillows. The room’s temperature was also very comfortable. The breakfast was ok. It’s express hot food so that means very processed but we enjoyed the fruit, yogurt, and bagels! We had an issue with our bathroom sliding door but nothing to complain about. It just wouldn’t slide in the track but was easily manipulated to open. My biggest issue was with the keyless entry pad. Our first night in town we dropped off our bags and went to dinner. When we came back we couldn’t get into our room. We notified the front desk and she tried alternate keys. She contacted management to