Quality Inn Columbus near Fort Benning

The security lock that latches was broken on the back of the door. They left gum on the picture in the room. They didn’t want to refill the conditioner or the shampoo for me. They told me it was full enough when there was hardly any. The remote to the tv didn’t work so they brought me a different one andnthat one we could only watch one channel. We couldn’t use that one either. Replacing the batteries would have been easier

From the outside, it's certainly nothing special and you might even question your choice of going there. But for the budget traveler, the rooms are more than adequate. The room we stayed in was clean and fresh and appeared to have been renovated not that long ago. Breakfast is certainly nothing special with only the very basic oatmeal called cereal, juice and pastries available. In our experience this is a better choice than the very similar and same priced hotel just across the street.

The older woman in the morning for breakfast was super sweet and the waffle maker was awesome for breakfast. However the afternoon staff was extremely rude. The bigger one with short braids/dreads yelled at someone on the phone and said she “cancelled the reservation free of charge, why more does she want from her” and when she got off the phone she rolled her eyes and the other receptionist told her she should have given a fake name. Check-in was at 4 it was 4:10 before we had a room and others were checked in before us even though we were sitting there waiting. The rooms were dirty, if you take a wet rag and wipe a small spot it will come up black, the sheets were not changed they were wrinkles, there was a dead bug in the AC, there was grass in them and the bath mat was moldy. People a

The room was good, the beds comfortable, however the bathroom had water damage and also the toilets sat very low and there were not any safety rails in the shower/tub. I have bad knees and it was very hard getting in and out of the shower and up and down for the toilet.

Appearance of hotel very old and sketchy. "Hot" breakfast was lacking. Poorly mixed waffle mix was the only hot option. With very few continental breakfast choices. Housekeeping entered both of our rooms while "do not disturb" signs were on the door, staying manager told her to enter. Floor was disgusting, when wiping up a spill of water, the cloth came up black with a lot of hair