Microtel Inn & Suites by Wyndham Clear Lake

Thank you for taking the time to share your feedback. I am the owner of this property, and I sincerely apologize that our check-in process left you feeling uneasy. I understand how important a sense of security is, especially for solo and business travelers. I would like to reassure you and our future guests about the security measures we have in place: Continuous Monitoring: While the front desk may appear empty, I am often working in the office directly behind the desk. We have a comprehensive security camera system covering the entire property, which I monitor constantly from the back office to ensure guest safety. Law Enforcement Presence: We maintain a very close relationship with the local police department. They are located nearby and check in/call with us regularly to ensure the

Positive: The staff was beyond amazing!!!! A minor issue with the lights in my room was addressed immediately and taken care of!!!!! Negative: The breakfast offerings were not what I expected. Cold/hot cereal, pastries or waffles.

Beautiful room, fresh and clean. Very comfortable bed, great night's sleep. Nice and quiet. Plan on staying here again

The room was clean and the bath towels were large ... which is more than I can say for most hotels. The beds were comfortable, we had a wonderful sleep after a stressful drive in the snow!! The breakfast was a pleasant surprise, too! Nice choices and a spread out eating area! Thank you!!!

Nice clean hotel! No weird odors in the room at all. Best smelling room for the price point I've experienced. I just have one request- please put lamps on the night stand between the beds. Only having the one overhead light in the room, besides the bathroom, is really annoying. Especially when the second switch is on the wall above the TV cabinet. I'm still doing 5 stars because it wasn't smelly or gross.