Marriott St. Louis West

Stayed at this location for a conference for 6 nights. Checked in on a Wednesday evening and out on a Tuesday morning. Check in and front desk staff were pleasant. Actually all staff encountered were kind. ||For the price paid however, the level of cleanliness could have been improved upon. In the morning of my 3rd day I called to request a refresh of the room, as it hadn’t been touched since arrival. I was told by front desk staff that it was to have happened daily. Upon my return that same evening, the room still hadn’t been touched or cleaned. I called the front desk again to request the trash to be taken out and a full clean the next morning. They immediately sent someone to take out the trash. By lunch the next day a cleaning staff had been in the room and wiped the sink counter, but

We had a great stay at this hotel! The staff could not have been nicer and since we happened to be there during one of their slower times, they offered us a free room upgrade. The rooms were comfortable and clean and the entire hotel appeared well kept. I would highly recommend this hotel if you need accomodations in west Saint Louis.

Positive: "" Negative: Our toilet ran on and off the entire time, and it was loud. Hard to sleep. Also had a New Years Party in the lobby that we could still hear well after midnight in our room on the 4th floor and on the side of the hotel.

I chose this property for the night before flying back home to the southeast, because of its close proximity to the West County Center Mall, where I wanted to visit before my flight out the next day.|The check-in experience was great. I was thanked for being a Platinum Bonvoy member and I went straight up to my room.|I was pleasantly surprised to find the concierge lounge open and even though it was past the "dinner" hour, there were still some hot dinner items out and I availed myself of them. |The next morning I attended breakfast in the lounge also. Both the evening and morning food presentations were wonderful, and I enjoyed the atmosphere of the lounge.|I wish all lounges would be open every day. In this day and age, there's not really any reason to close it down on weekends. Busine

This hotel was pretty good. The staff were incredibly friendly and the room was clean. If you just need a place to stay for a night, this hotel definitely suits that purpose. It is far from perfect though. The rooms looked tired and well-worn. They're in need of a renovation for sure. The picture in our bathroom was broken and the wallpaper in the room was beginning to peel. One of the elevators had some panels that looked like they were coming up from the wall. Also the breakfast buffet was stupid expensive. The food was alright, it's a hotel breakfast so I'm not expecting anything fancy. But it was $20 per adult for the buffet, which most hotels offer for free anyway. I'd say that the food quality (aside from the baked goods, those were delicious) was on par with most hotel's free brea