La Quinta Inn & Suites by Wyndham Fresno Northwest

A Masterclass in Total Negligence If you enjoy the feeling of being systematically violated while paying for the privilege, look no further. Stay at this hotel at your own risk. The "ambiance" is a charming blend of a freight train roaring through your head every twenty minutes—whistle included—and the unmistakable, pungent aroma of stale dog and cat urine embedded in the carpet. If you manage to ignore the smell, you can relax in a Jacuzzi filled with water so filmy you’ll leave dirtier than you entered. The real "service," however, starts in the parking lot. After being explicitly told where it was "safe" to park my locked U-Haul, it was promptly robbed. When the police arrived to investigate, the front desk clerk’s contribution to the investigation was a shrug and a literal "I don't kno

Very clean. |Very friendly staff.|Mostly quiet; there was a train that goes by once in the evening, but I can’t tell you what time because I barely noticed it. There’s a highway nearby that I could not hear. My room was on the highway side.|Better price than others with this service and rating. |Convenient location. Walking distance to fast and semi fast, dining, grocery, gas.

Positive: The customer service was amazing room comfy and I was able to relax and sleep like a baby Negative: The only thing I didn't like is due to other customers there wasn't enough food. I wasn't even able to make cereal because there was no milk

Title: Deeply Disappointed — Definitely Not a Comfortable Stay From the moment I checked in, I knew this stay was going to be disappointing. The greeting at the front desk was cold and unwelcoming, setting the tone for the rest of my experience. Parking was extremely limited, and the only space available was tight and located next to what appeared to be a leaking sewer with trash and paint residue running into the sidewalk and lot. Not a great first impression. Upon entering, I noticed guests walking through the hotel with multiple dogs, which I later saw in the hallways and the breakfast dining room as well. The lobby and room smelled acceptable, but the condition of the room was another story. The carpet was heavily stained, the furniture scratched and worn, and the wall décor hung crook

My wife booked this for me through booking.com. When I arrived, I got out of my car to an Orkin (pest control) employee talking to an individual about needing to “spray down” his room for bed bugs. Not the first thing you want to hear when arriving to a hotel. The individual walked away and I asked the Orkin man, “there are bed bugs here?” to which he replied “yes, confirmed in that guests room”. That pretty much ruined it for me, so I found another hotel nearby. I called to ask for a refund due to bedbugs, the booking.com rep was super understanding, said I should be refunded, put me on hold to confirm with the hotel that there were bedbugs, confirmed with the hotel and said I would get a refund. Following day I get an email that booking.com and La Quinta were not able to come to an under