Knights Inn Aiken

**⭐️⭐️⭐️⭐️⭐️ Exceptional Service During a Tough Time – A Hidden Gem!** During an unplanned emergency trip—on top of Masters Week when every hotel was charging triple—this place was my saving grace. Not only did they have availability when nowhere else did, but they also didn’t take advantage of my desperation with inflated prices. What really made the difference was the **staff**. **Marie** at the front desk ensured I was comfortable despite limited room options. When I had an issue with my toilet, the maintenance man **immediately** came to fix it. And **Cristal** (I believe that was her name) from housekeeping went above and beyond—checking on me, bringing fresh towels, and even a clean blanket. She was so warm and friendly, making me feel like a priority despite the circumstances. Fo

Our stay was different from other stays at a knights inn. People not loitering around at night. The room was nice and clean. We were ask to check our room first to see if we were satisfied. Marie the head housekeeper was awesome. Always asking if needed anything and when we did she was right on it. 5 stars for her.

Edit: The cleaner appears to have done the best they could while I was away at work today. That is likely the case with management and ownership as well, just trying to keep the place afloat, and at the price tenants probably are often destroying the rooms. Perhaps my room is punishment for booking third party nonrefundable. The white, somewhat flaky and shiny looking stains on the partially applied couch cover are suspicious, as are the oily spots on the pillow case. The ashes on the writing desk match the burn holes in the carpet. There is an old fashioned speaking tube system connecting the rooms through the bathroom vent in case one needs communicate with neighbors. Only two lamps, one controlled by the switch at the door, are non functional. I did not remove the tissue paper ja

Positive: location was easy in and out Negative: tv did not work

Staff is extremely hostile and unprofessional. Rooms get cleaned randomly. As in might be once a week or three times a week, but never everyday. They don’t vacuum or anything. Just change towels out like twice a week. Multiple rooms we found bed bugs in and roaches. Plenty of outside entertainment though with all the “late night female workers” and drug deals going on though in the parking lot. Cops usually show up on a regular looking for people. The back corner of the hotel the horde trash. Plus we haven’t even started on all the issues we have had with the staff. Most unprofessional staff I’ve ever seen.