Imperial Inn

If I could leave zero stars I would. We arrived after our concert around 11pm to find the beds have obviously been slept in. There was dirt and goat head stickers in the sheets. It took over 20 minutes to receive the new bedding we requested & they only brought us a single sheet. Morning comes and a staff member walked into our room unannounced without knocking to see my 16 year old brother changing. I brought my complaint to the owner whos response was “you shouldve locked your door”. Very unpleasant stay & we will never be back again.

No luxury here and our room was old but clean. For a budget price you have a parking spot, decent bed (soft side), good couch, coffeemaker and AC/heat. Convenience store and burgers spot in short walking distance. BART station is 8 minutes walk. Perfect for a touch and go.

Very disappointing stay. The room was drab, worn and filled with unnecessary, tired furniture. The heater was unpleasant to use. The wifi was not working and the staff were no help with this. On the positive side, the bed was comfortable and the location is good as a base to explore Oakland and Berkeley or get Bart into San Francisco.

Would have been nice if beds we’re clean. Room looked good. Bed looks comfortable, but when pulled covers back. Looks like same sheets someone slept in and multiple long hair on bottom sheet. When asked for clean sheets, I was told didn’t have any. Then given second room. Second room was worse. This time found what looked like fresh blood stains on mattress protector. Kindly asked for refund. Then young woman who says she is general manager became sassy and said, “ you pay for what you get. Its only $100. Try marriot down street and pay a $150.” My response, “or just provide clean room

The room was clean, bedding and towels clean. Car spaces were fine a d felt secure in the hotel and area. Only 20 mins into SF, three stops on the BART. The microwave, fridge bathroom and everything else was super clean too. The hotel had lots of guest, lots of families, and all were happy and friendly. Most people walked to tye BART just like us..the area was fine.