Courtyard by Marriott Oakland Downtown

Positive: The establishment offers a delightful breakfast and lunch cafeteria or bistro. The Gentleman who works there provides exceptional customer service and prepares the finest Starbucks drinks. Negative: Room service is available every other day. When we arrived at the hotel, the parking lot was full. We were informed that we could park outside at our own risk.

I stayed overnight at this hotel and I do wish I had stayed longer. The ladies at the front desk were exceptionally kind and professional, and they really made me feel welcomed. While the location can get a little rough, it’s still very central to everything. The room was clean and spacious, though the bathroom could use an update. Also, some of the outlets in the room didn’t work very well, so I had to get creative. I’ll definitely stay here again my next visit to oakland!

I recently stayed here for 4 nights, I had an exam and was also working remotely, the wifi was not working at all, its was so bad, I called so many times to get it fixed however they were not able to fix it. I paid extra for wifi upgrade, and still it was only 1 Mbps speed!!! And the 5G was only coming near the windows, so I had to use that, sitting right beside the windows. It sucked!! I requested and called them so many times, I was on call with their tech team for almost 1 hour, and after that they said they will call back and no call back was given. I have stayed here before and wifi was great, but this time the wifi was working intermittently and erratically, and slowest speed! It was a horrible experience.

This Courtyard offers a really good location for your stay while in Oakland / The Bay Area. Its centrally located. The staff is great as well. I received great service from Jay upon my arrival. He welcomed me with warm hospitality. I also received the same level of service during my stay from Amika, as well as Joseph. Mrs Bee was friendly and welcoming as well during my departure. Thank you to these amazing staff members and the entire Courtyard Oakland Downtown team.

I wish I could give the location negative stars. I get that it’s Oakland, expectations are low, but at least have parking for your guests. All your guests. The advice given was “find another lot, don’t leave anything in your car”. Rooms fine, service was ok (aside from the restaurant that closed 45 minutes early). Don’t come here unless you absolutely have to.