Hyatt Regency St. Louis at The Arch

Thank you to all the staff at the Hyatt Regency St. Louis at the Arch for a wonderful stay and experience at your property while attending the US National Figure Skating Championships. The location was excellent allowing us to walk to and from the events at the Enterprise Center. An added bonus was being right at the Arch, making for an enjoyable side excursion. Tayla at the Front Desk welcomed us and promptly checked us into our room. Using a Hyatt Globalist Guest of Honor reward, she acknowledged all the amenities that were available during our stay. The room was spacious and had a very nice view of the Arch. Everyone at Guest Services was helpful and friendly. Thank you to housekeeping for seeing our room was well maintained and clean each day. The breakfast buffet was very good, havin

Stay at Drury next door. It has the same view and probably fewer hidden fees. 1. First off, there’s a $150 deposit they don’t mention due upon check-in even if you pay in advance— which, relocating here for a new job and managing one last paycheck before the transition mattered to me. They don’t take Apply Pay at the front desk, so had to fill out a form and email it to management to check-in. 2. They charge $40/night for parking which they conveniently don’t mention when booking so I was out another $80 in my 2 nights here on top of $150 deposit on top of the $255 I paid in advance 3. My bathroom was dirty (see pictures); hair in the shower, gritty shower floor, and a dirty lotion bottle. 4. There is no microwave in the room— I had pre-made meals packed to save money and for a competi

Clean room. They had exceptional customer service for check in and check out. Pool is indoor and heated and stays open til 11pm which was awesome for our little one. Breakfast was typical hotel breakfast. Free coffee station in lobby however tasted like hot water. Not sure it was just a fluck but coffee in room was fine. Thanks Hyatt for your hospitality!

Clean, well-maintained rooms with very comfortable beds. I had a great view of the Arch from my window and really enjoyed the stay. One thing to note is that the walk to the rooms can be quite long depending on which room you’re assigned, so keep that in mind if mobility or convenience is a priority. Elevators are generally fast, though they can get busy during peak hours with stops on many floors. The hotel is right in downtown, making the location excellent and very convenient. Absolutely recommended — I loved my stay and would happily return.

Positive: beautiful hotel interior, rooms very nice & clean -great location. Negative: Parking on site was said to be option, yet when arrived told only valet was option. Used garage a block away. No breakfast included in stay.