HOTEL 21 NYC

When I went to the hotel they only take cash as a deposit and when I went to my room the cloud of smoke in the hallway and the smell of drugs. I didn't get no sleep the whole night because of the noise until 4am. There was loud music and females moaning. This hotel is a brothel. Don't stay here. They even have pubic hair on the sheets and the blanket has semen stains . This hotel is cross the street from NYCHA Apartment which is the worst in Queens. At night there gunshots.

I typically don't review hotels, but wow... They're so worried about getting their mattress dirty that they actually left the original factory plastic cover underneath your bedsheet. So yes, it's extremely uncomfortable to sleep on and loud whenever you move around. It's really not worth the lower price.

All around very decent for the price. The location gets you everywhere in Manhattan very fast with the F line at the front door. The neighborhood itself is nothing fancy, but not too terrible. The staff is okay, not fast, but very accommodating. We had 3 bookings in different rooms (was best price wise during our long stay), and we could get a new room directly when checking out the previous. The rooms were clean enough. The room wasn't cleaned while we stayed there. It's exactly what we wanted, not a 5 star review, but it was totally fine for a good price and location!

Overall, not a bad hotel. Room was decently clean and came with a fridge which was a nice surprise. Bed and pillows felt like there was a plastic covering underneath so that was a bit uncomfortable at times and made getting into bed kind of loud. The hotel does require a $60 deposit in CASH which is odd, so come prepared for that. They also made it pretty clear if you lose your room key or check out late, you'll lose the deposit. I didn't want to cause any trouble so I followed their instructions. The front desk experience I had was pleasant; then again, guess it depends on who's there. Otherwise, pretty new hotel...all updated and modern. Hardwood floors in the room and nice tiling in the shower. Water pressure was strong and hot. Thermostat worked great. Other amenities include an ic

Rude front desk staff. At the risk of overhearing, wouldn’t let me use the lobby restroom even though I was on my period and bleeding through my pants. Told to either go back to the room or go to Wendy’s at the corner. Wilding Uncaring. Wouldn’t stay here again in the future