Homewood Suites by Hilton Hartford Manchester

Although checkout took a while as the front desk person was gone. Everything else was good. I stayed here for a few nights last week and don’t have a chance utilize the continental breakfast, but it looked big. Also, the gym looked good and a pool and hot tub, but I was battling a cold. I’ll have to do more business in the Hartford area so I will definitely be back and stay here. It’s close to a bunch of restaurants, it’s an affordable price, and across the street from the mall.

Only 1 chair. Not towel racks. Poor tv reception. Not enough trash cans in room. Temperature difficult to control. Elevators not working properly. Had to push button inside elevator to get out. The other elevator wasn’t out of order. Elevator floor filthy with food stuck to carpet. After cleaning elevator, it was still filthy. House keeping had limited availability. They were polite though.

Positive: pool, spacious room Negative: The GM had a terrible attitude and did not make my family feel welcome only his staff did. That's why we stayed.

Bedding and room was excellent. Breakfast was another story. The staff could not keep up with demand when the hotel is sold out. We had to wait for plates, coffee,eggs and sausage.

This is a place you either love or hate. I'm in the love category. First of all, it's a solid price. I travel to this region of Connecticuit a lot and this is a great hotel to start with. The free breakfast while not always the best are good. It's a great room and while not the most spacious, it packs a punch. It's right across from a mall where I always go to buy retro games, so that's a plus also. Great hotel, no doubt.