Home2 Suites by Hilton St. Augustine I-95

The hotel sits in a great location and appears fairly new or recently renovated. The front desk team is very polite, helpful, and professional. The rooms are acceptable and adequately laid out for comfort. However, during a four-night stay, I did not receive room service at all. I ran out of towels, toilet paper, and body wash. Several power outlets in the room did not work, and the coffee maker was not functional and had to be replaced. Once again, the front desk staff handled the situation well. They remained helpful, informative, and apologetic for the lack of attention from the housekeeping and maintenance teams. I was told that rooms are cleaned every other day and that management would follow up with housekeeping to understand why my room was never serviced. This was disappointing—es

Positive: "" Negative: No hand soap refill. Had to use shower gel. Breakfast was so busy we couldn’t eat unless we went at 7am. Under our bed was very dirty and our cat kept going under there.

I was here for a very short visit I celebrated my Anniversary. I work for Hilton I did not expect to be treated well. I loved angel so friendly and just in all loved My trip. Shout out to everyone loved this place and I honestly didn't think I was impressed with this place everyone seemed happy. Breakfast was great and rooms are so clean and spacious. Thank you for a wonderful stay ❤️

We stayed for 3 nights and had a nice stay! Plenty of parking, a nice lobby, excellent front desk help (especially Corey) and a clean room. Corey checked on us a of couple times and was able to meet a housekeeping need we had. A good location for shopping, restaurants and not too far from the historic downtown area. It is a pet friendly hotel so you may encounter a few dogs. If we were back in the area we would stay here again.

Comfortable rooms, great room service and not far from St. Augustine. Both ladies at front desk were very sweet :) On the other hand, breakfast should be served in a larger room with more tables and chairs. Also, it's sad to see such an ugly Christmas tree. Good option if staying around St Augustine.