Home2 Suites by Hilton Louisville East/Hurstbourne

The receptionist was helpful and friendly at check in, the room was clean, it was quiet, and they also had an area for my dog. Would give a 5 but breakfast the bacon and sausage had a large amount of oil, that made a napkin appear to be wet trying to soak out some of the oil. The other items on the menu were good with options for all. I have stayed at the Hilton on various occasions and in different states, I have never been disappointed so let's hope this continues!

Everything about our stay was amazing. The hotel is very nice, up to date, and clean. The entire staff was friendly. We loved the amenities, especially the pool, foosball, and pool table. Highly recommend this hotel. We will definitely stay here again if we are ever in the area.

This place is great. I recently stayed at the Hampton side, this time I got to experience the home2suite side. Beds were clean and comfy, bathroom was huge, breakfast was confusing as I could not find it, so I ate on the Hampton side. The hotels share a few things like the pool and gym. Both are excellent . Ac fan able to stay on all night is great. Both sides are very pleasant

I had a great stay at this hotel. The room was clean, the atmosphere was quiet, and it definitely felt worth the money. One of the highlights was the breakfast – it was fresh, well-prepared, and had a good variety. I’d gladly stay here again.

Extremely poor customer service. Definitely NOT Hilton Quality. Attendants are unaware of the locations of any other Home2 Suites in Louisville. First desk clerk, female, was unable to listen to my question in very clear English. Then she hung up on me. Second call, male desk clerk at 9:53 PM told me I should Google it. The simple question, neither could answer, “Are you the nearest Home2 Suites, to LaGrange (approximately 23 miles NE)?” Monday - approx 10 am Kenny stated the Manager was not available and was at one of the other two properties. When I told him of my experience he replied that he is unaware of locations of other Hilton properties and it shouldn’t be expected. I stated that in my personal experience, Hilton desk clerks/concierge’s know where to other Hilton properties