Home2 Suites by Hilton Grovetown Augusta Area

A Comfortable and Convenient Stay! I had a wonderful experience at Home2 Suites in Grovetown. The staff were incredibly friendly and welcoming, making check-in smooth and pleasant. The suite was spacious, clean, and well-equipped with a full kitchen—perfect for an extended stay. I especially appreciated the complimentary breakfast and free WiFi. The location is ideal, close to restaurants, shopping, and just minutes from Fort Eisenhower. Highly recommend for both business and leisure travelers!

I was not aware of the this place being pet friendly. Which is not a problem, however if this is so steps should be taken to deep clean the room before the next person check in. After 1 day we returned back to the room it smelled like a dog been living there. I dont think the room was deep cleaned enough to irradiated the possibility of dander left behind. In addition this place only clean have house keeping services every other day. Therefore no housekeeping. There a Should be protocols put in place if a pet was housed in a room. My kids have allergies and complained about itching and they where sneezing but I thought it was from outdoors. Also we used the pull out bed for the living room area. There was no linen in the bag below the television only 3 pillows. The pillows were discolored

Episode occurred on Dec 25, reported to Hilton on Dec 26, as of Jan 7, I have heard nothing from Hotel or Hilton Honors.|| Upon arrival at 1110pm I was told by desk clerk, I think Brian, that I could only have one bottle of water, hotel policy. For years at Hilton properties I’ve always received two. After a while he finally said I could trade in my “Rice Krispy treat” for another bottle. | |Arriving at room, 1115pm, large loud dog next door, room 123. Called desk, and Brian came down, heard the horrible noise, found no one in room with dog. He said the customer had not left a cell number or email so he could not contact them! Are you kidding me? I always have to provided a cell and email address on reservation. | |But he said he could not contact. | |Then we found that there was no toile

The staff was kind and helpful, and the breakfast was excellent, but while the hotel seems to have been built recently, the appointments (carpets, shades, furniture)are worn and shabby.

Do yourself a massive favor, trust the negative reviews, and stay elsewhere. There are SO many better options in the area with much nicer and updated, clean rooms for the same price. This hotel is NOT WORTH IT. As a diamond member who travels regularly and always stays at Hilton’s, this was hands down the worst Hilton experience ever, tenfold, both because of the actual hotel and room itself and the atrocious actions of the assistant manager, Natasha Pearson. The most egregious issue was that I was forced to checked out 1/3 of the way through a 60 night stay because the Assistant Manager (Natasha Pearson) refused to have my room serviced or provide me with the items so that I could do it myself. My room was not serviced in over a week so I scheduled a cleaning for Sunday morning and confi