Holiday Inn New London - Mystic Area by IHG

My husband and I ended up spending a night in New London unexpectedly. A local contact recommended the Holiday Inn because it was walking distance to a street with a variety of restaurants. We ended up driving to dinner, and then to the hotel, but still appreciated the proximity. Our room was large and comfortable. Better yet, the desk was able to give each of us a toothbrush and toothpaste! This made a big difference in our enjoying our stay. The check-in clerk was friendly and helpful. So all-in-all, a good visit.

Solid hotel choice especially for the area. Rooms are a little outdated and basic but mine had a huge mini fridge and microwave. Nice looking restaurant down stairs. They had super cute Christmas decor. Excellent location with plenty of parking. Its clean and smells clean. The area is noisy but it is a city. Only briefly interacted with staff but they were nice. Would not recommend walking around the area at night.

Positive: Front desk’s young girl was always pleasant and helpful. Negative: We had breakfast at the hotel restaurant. The waitress took the orders and disappeared. Then she delivered it, but not exactly as it was discussed. Coffee cups were very small and she didn’t offer additional filling.

First of all, it is not just a great property. It is the people like Paul and Anna that truly make this a home away from home. The Holiday Inn brand can vary greatly based on the region and property, and it brings me great joy to say that the New London Holiday inn excels both customer service, elite recognition, updated runs, pristine cleanliness, and a comfortable sleep. ||We were greeted upon arrival by Anna, who gave us a warm welcome and recognized our IHG status, and went through the different amenities on property, including the pool hours, The workout options, and the hours for the restaurant. ||Whoever organized room allocation the night before took into account my preferences within the IHG app, we were given the highest floor (5) away from the elevator, which was greatly apprec

I recently stayed at the Holiday Inn New London – Mystic Area and was very disappointed with several aspects of my visit. First, the breakfast. I paid $18 per day for breakfast for myself and my daughter, and for that price I expected something more than what we got. On the first day, it was just the standard buffet – but drinks weren’t even included. On top of that, there were big signs everywhere reminding you to tip, which felt over the top considering the hostess only seated us. On the second day, they switched to a menu-style breakfast. The menu was so limited that we just left and found food elsewhere. Overall, the breakfast package was overpriced, misleading, and absolutely not worth it. Second, the hotel parking lot setup was a headache. All but one of the gates into their lot we