Holiday Inn Miami-International Airport by IHG

Older hotel that could really use an update. Honestly the carpet was the worst. Everything else was clean and the bed was very comfortable. It was somewhat noisy with guests arriving and leaving at all hours due to flights, but that is to be expected. The shuttle was excellent and flawless. Staff was very friendly and helpful. The dining was great and the staff at the restaurant was great too. I personally will choose to stay somewhere else next time unless they do a major remodel and update sound, doors, carpet, etc. but for the price point now, it will work for some folks.

Positive: "" Negative: The pop machine had expired pops in it and the restaurant service can be better. They took to long to acknowledge you and the gentleman placed my change on the counter instead of my hand. I placed the money in his hand. Bad service!

Loved the rooftop restaurant. Very good menu and reasonably priced. Great bar and happy hour 5 till 7. Decent sized room complete with everything you need. 24 hour room service. Attentive staff, especially the bartenders. Only con is that some refurb is due, carpets need to be replaced. However, definitely would stay again if passing through MIA.

My stay was amazing. The staff were very friendly and helpful. The young lady elizabeth who checked us in was very helpful in helping us find shopping malls and sites to see. She also shared her experience about the cruise we were going on. Thank you so much!! Ps. The resturaunt on the 9th floor food was amazing as well.!! Elizabeth keep shining!!!!

The hotel was clean and had a lot of amenities. The restaurant and lounge was good and the microwave in the room was very helpful. The staff was very friendly helpful and attentive. Elizabeth at the front desk was superb. She provided valuable information and advice. Excellent customer service and support. I would recommend this hotel for anyone considering booking here in Florida.