Holiday Inn Express & Suites Tampa North - Wesley Chapel by IHG

To be honest, this location was amazing. See I traveled here with my mom, grandma, and I. Room service and the front desk helped out a lot, also they're super friendly to my sister. The breakfast is GREAT!! Staff are also really friendly and talkative at breakfast, it's awesome. The rooms were just what we needed for our stay. Overall, my stay was great and I'd come here again :)

I recently had the pleasure of staying at the Holiday Inn Express and I couldn't be more satisfied with my experience. From the moment I arrived, the staff greeted me with warmth and professionalism, making me feel truly welcome. The room was impeccably clean and comfortable, providing a relaxing environment after a long day. The attention to detail in maintaining cleanliness throughout the hotel was evident and greatly appreciated. Overall, my stay was exceptional. The combination of friendly staff, spotless accommodations, and thoughtful amenities made for a memorable visit. I highly recommend this hotel to anyone seeking quality lodging in the area!

Although the hotel itself seemed nice, the incident with the front desk left a very bad impression. My daughter had a volleyball tournament in Wesley Chapel on Saturday, January 31st and Sunday, February 1st. Even though we are from Clearwater, we decided to stay overnight because the tournament ran from 2:45 p.m. until 10:00 p.m. We arrived at the hotel around 2:30 p.m. and approached the front desk to ask if it was possible to check in 30 minutes early, or at least leave our luggage, since we needed to head straight to her first game. The young man who assisted us did not have a name tag (young, short in height, with what sounded like a Hindu/Indian accent) told us absolutely not, in a very ironic and rude manner, and said we should just leave and come back later that night, assuring u

Great place to stay! Great location and easy access. Staff was friendly. Breakfast in the morning was very good as well. After staying at other hotels in the area, I wouldn’t go back to those. Holiday inns have been a great choice including this one.

Horrible customer service - had to call the front desk twice because other guests were slamming doors and running through the halls screaming in the middle of the night. When I asked about it in the morning Zee at the front desk was not helpful and said management would get back to me. Waited a week for a manager to reach out & left a one star review on the survey they sent me. Management replied to the survey saying this would be a “coaching moment” for staff going forward. I asked for a discount on the two rooms not a coaching moment. This hotel is too expensive for what you get & difficult to find. Looking at other review sites, it also seems they have hidden fees and are scamming people. Do not recommend.