Holiday Inn Express & Suites Spring - Woodlands Area by IHG

My boyfriend and I were attending a wedding in the Woodlands. Our stay was originally supposed to be from Jan 21-23 but due to the winter storm, we thought it would be best to leave right after the reception on the 22nd back to Dallas. We arrived on the 21st late at night to check in. I asked the front desk if it was possible to have a late check out on the 22nd instead. While they did warn me that it depended on how long the cleaning staff could stay late until, they made sure to communicate with the day staff and keep us in the loop. The wedding wasn't until 3:35pm but the staff was willing to have us check out at 1:30 pm. I am very appreciative of the front desk and cleaning staff for helping us during a very stressful situation but they really eased the weight off my shoulders. Special

Positive: Location for travel purpose, great coffee and friendly staff. My room was very clean and parking lot was well lit. Food store and establishments across street. The breakfast was sufficient with choices even for the pickiest of eaters. Negative: Other than semi-sketchy area near hotel and awful art on wall outside elevators ,I would stay there again.

Room was in great condition. The free breakfast & coffee was actually pretty good, I was pleasently surprised. Definitely will stay here again next time I'm in the area. Everyone we talked to was really nice as well.

price is too much for experience. pungent smell in elevator. Atmosphere laid back...Quiet most of the time. Loud at night cars racing

Overall a good experience. Service was nice. I deducted a star because of my hot water issue. I stayed several nights however, I had warm water. I put in a request the first morning and it wasn't addressed.