Holiday Inn Express & Suites Greenville by IHG

Absolutely not worth the money for what you get. Our first room smelled musty, some of the lights didn't work and there were toilet issues. Called the front desk and asked for an upgraded room since it showed the prices were the same for our King room as a king suite with a whirlpool. He charged me extra anyway. Turns out the "whirlpool" is actually just a dirty jetted tub. You could tell that the front desk could barely tolerate the travelers and exhibited forced politeness. And don't bother replying with a rewritten message saying how much you "value" feedback and strive to do better. If you truly respected the feedback you have received, you would've already engaged in making the changes you so frequently promise your guests who take the time to write a review. The only thing that woul

Despite its 4-star rating on TripAdvisor, this Holiday Inn fell well below expectations. From the moment I arrived, the property appeared old and poorly maintained—the automatic sliding doors struggled to open and did not close properly. I booked one of the hotel’s top-tier suites, which was spacious but noticeably lacking in furniture, adequate lighting, and overall cleanliness. The layout felt awkward and unfinished, with visible wall stains and what appeared to be mold around the ceiling air vents. Overall, the experience did not align with the Holiday Inn brand and more closely resembled a budget motel. Given the condition of the property, the price is not justified.

This was a clean hotel, we had no issues. I would not hesitate to stay here again and while we did not spend a lot of time other than sleeping and having breakfast, it was a good place to be. The front desk person was very friendly, helpful and efficient. The food management person was same. I did see her bringing out portions as they were needed, not just tossing it in and forgetting about is as some do. Food was hot and as for hotel breakfast better than many. We didn't do reviews in the past but since I like honest ones myself, we need to take the time for others.

In.town for a tournament. Room was sub par. No coffee maker. Problems with the toilet flushing. Room was certainly not worth what we paid. Front desk staff is miserable. We met a man.in.the elevator who likened his room to an outhouse. Clearly he was exaggerating but when we saw our room, we could understand his disappointment with the accommodations. Will never stay here again nor will we recommend it to anyone. A real disappointment

This is by far the dirtiest Holiday Inn I’ve ever been to and I travel all over the U.S. for work. I walked into my room (King Suite with jet tub, room 317) to find it unclean from whoever stayed previously, black mold all over the air vents, smelled horrible, drywall all busted up and tape pealing everywhere from the moisture in the room, and the jet tub is a regular small bath tub with a shower. I went back to the front desk to tell the guy that the room wasn’t clean and he acted irritated and/or inconvenienced. The second room (King Suite, room 219) wasn’t as disgusting as the first, but still generally dirty. The carpet is sticky and the cleaning is not very good at all. There wasn’t any visible black mold on the ac, so I powered through and stayed since it was already very late and I