Holiday Inn Express & Suites Chico by IHG

From Sacramento to Palm Springs I have used IHG hotels. But unfortunately this hotel really ruined it for me. Not only the day of check in they were overcharging me after explaining that I noticed the over charging when I checked out they attempted to charge me an additional fee for my room supposedly being Smokey. For one I don’t smoke. Two from beginning to end they were trying to take more than needed when staying for one night. Then not wanting to take responsibility for it. I won’t be staying here again. I was out the for business and family reasons and to be treated this way being a diamond member is absurd. Do better!

Recently changed price on EV charger. previously it charged a certain price per kW hour like most chargers. Charging my car to full would be about $17. Which is normal. Now they have added a fee of $5/hr on top of the electricity charge so what cost me $17 previously is now $80. Which was very unexpected and way too overpriced to charge a car.

We stay here quite often and love this place! The staff are friendly helpful kind n caring. The management is incredible and always there to help and make your stay great! Beds are comfy with great pillows and sheets. The breakfast is good and always fresh and delicious The best workout room! Love this place!

Nice, new hotel. The room was modern, clean, and super quiet. Very comfortable bed. I liked the spacious walk-in shower with good water pressure! Good breakfast with lots of choices. The person who checked us in was very friendly and helpful by letting us check in a little earlier than the posted check-in time so we were able to change for a wedding. Will definitely stay here again if we're in Chico!

Great hotel. Had the best of amenities. All the required for a home cooked meal. Complimentary breakfast was good. I only wish it started earlier. Great clean-up crew. Was quite, even though it was in a super busy area.