Best Western Heritage Inn - Chico

Exceptionally clean and well-maintained!! Well-cared for! Lots of thought and effort goes on behind the scenes to make this facility a Very Pleasant place to stay. The rooms have great amenities to include a microwave, refrigerator, coffee pot, ironing board and iron, wide-screen television, and modern and efficient window shades. The beds, linens, pillows, and towels are clean, fresh, and smell nice!! The breakfast room has a wide range of options, all of which are Yummy 😋😋 A plus is the 'quiet factor' that greatly assists in getting a good night's sleep 🛌😴💤 Thank you Management! Your efforts are appreciated!!

When we arrived, we were greeted by Destinne. She is very friendly and accommodating. The rooms are very nice did not smell, like other place for the same price or higher, with carpet freshener. Brreakfast was really good and all staff members were pleasant. I'd give 6 stars if I could. Definitely stay here again.

Hotel was great in October but it was warmer. Apparently in temps below 40, thehot water heater shuts off. 2 nights we woke up to cool showers. Promises, promises to fix it. If you like hot showers, go someplace else.otherwise a decent hotel.too bad cause i like hot showers. Doubt i would stay again. They offered no solutions, no way to improve our stay and or make up for this. Management needs to improve its customer service.

Positive: "" Negative: The room I rented had no available outlets, no efficient lock on the door, food mess, and a heavy chemical smell that triggered allergic reactions. I ultimately had to find other accommodations and was still charged despite not staying.

Staff is friendly, professional and greets you with a smile every time. Angela is super professional and friendly. Rooms are spacious, super clean, and comfortable. Beds are super comfortable. Housekeepers are always friendly and helpful. Jacuzzi is superb. Breakfast is hands down amazing and you get all the coffee you want. I would recommend staying here. 10/10. Definitely worth the money.