Holiday Inn Express Redwood City-Central by IHG

Very nice stay. Big clean room. Comfortable bed. Clean lobby. Right off a busy street, but at night it was reasonably quiet, and no issues sleeping. Exceptionally friendly and helpful staff. Breakfast was typical hotel fare. The coffee was really good. Bean to brew, unlike most hotels where it's the immediate dispense machines,. Sadly the robot butler was out for repairs (I really wanted to give it a try) and the computers and printer were down for upgrades. But I totally get it, upgrades are necessary. And there would have been no cost for the use of computers and printer. Area seems a LITTLE sketchy at night. Really no complaints, and if I was in the area again I would totally book here again.

Manager Edgar Stole My Personal Belongings – Stay Away📍 I am writing this review with extreme disappointment and shock after my booking at Holiday Inn. I never imagined that a hotel under a reputable brand would allow such a breach of trust. When I called to inquire, I was directed to Manager Edgar. Not only was he unhelpful and dismissive, but after further investigation—including speaking with other staff it became clear that Edgar himself had taken my belongings. The hotel’s corporate office has done little to resolve the matter. Edgar remains in his position, which is deeply concerning for future guests. This is more than just poor service. I urge everyone to avoid this location until Edgar is held accountable and the hotel improves its security and integrity. Do not risk your saf

Nice clean hotel with nice breakfast. The only problem we had was there was a Wendy’s next door right outside our window. Very loud traffic noises especially while trying to sleep. Also, the neighborhood didn’t feel safe after dark

The area is tired and industrial with a lot of construction within a couple of miles. Older area with some homeless about. The hotel also has an older vibe although it was clean. The bed was a bit softer than usual and the rooms felt smaller than usual for a Holiday Inn Express. The cleaning staff I interacted with wasn’t very friendly when I asked her if she knew where the front desk clerk was, she never offered to help or look for him. Breakfast was normal but the dining room is small so we had to eat in our room. Parking was good as the hotel didn’t seem very full. We were within 2 miles of the Stanford Spine Center.

Don't often leave reviews for hotels but this one is very nice location and clean. Everything is the standard holiday inn stuff but just nicer. Staff at the front desk are kind and helpful