Best Western Plus Executive Suites

Motel has 2 floors with no elevators or luggage carts. The room was clean. The internet was terrible, 4.9mbps with a Google speedtest. The TV was connected to internet so the reception was poor and buffered. The slow internet made it difficult to conduct business with my laptop. You would think they could do better considering it's located in the heart of Silicon Valley!

The hotel itself is quite good and generally meets expectations in terms of comfort and service. However, the Wi-Fi is unacceptably poor and seriously undermines the overall experience. As others have mentioned, the connection speed is extremely slow — my measured download rate was only 1.3 Mbps, which is far below what one would expect from a hotel of this category. The upload speed is slightly better but still inadequate for even basic tasks such as video calls or file transfers. In 2025, reliable and reasonably fast internet should be a standard feature, not an exception. How is it possible that such a well-rated hotel continues to offer such outdated connectivity? Are there any concrete plans to improve the network infrastructure? For business travelers in particular, this is a major

One of the best hotels I’ve stayed in. They have hardwood floors so you don’t have the smell of carpet as soon as you enter the room. My second stay at this hotel and it’s always very clean. The staff is excellent and the food is awesome. The breakfast has great sanitary standards. The utensils are sealed and you get individual containers of drinks.

Positive: Clean, recently redecorated room. Negative: Awoken both mornings by dumpster emptying at 5am outside your window. Street noise was incredibly loud. Television was told and screen was blurry.

Positive: The room was spacious enough for 5 people. The place was quiet. I love the design of the building. Staff was friendly and helpful. Also, I appreciate that they put us in the 1st floor since there were senior citizens with us. Room was accessible for them. Negative: It would be great if they have provided extra blanket and pillow in the closet.