Hilton Garden Inn Tulsa-Broken Arrow

Positive: Great staff and clean. Negative: Our room was so noisy from the window that we did not sleep at all! The pool was full of unsupervised boys throwing footballs and the foot was horrible from the ?restaurant? in the hotel.

Drove down from MN to visit family. We ended up booking this hotel very last minute due to the original hotel we had booked beiny a complete DUMP. I really wish we would've booked here to begin with because from the minute we checked in until we checked out we had great service from the front desk, the bar, to housekeeping. We requested a 1st floor room due to having our dog with and wanting to be able to take her out with ease and they only had a handicap room available. It worked out perfectly for us. The room was spacious, clean, and most importantly comfortable. There was a slight issue with water spraying outside of the shower and getting the floor wet but we managed just fine by using an extra towel when showering as to not slip when getting out. We will definitely book here again wh

The hotel itself was clean and well built, and overall the service was decent. Nothing about the property felt run down, and the stay started off fine. Breakfast, however, was underwhelming. There weren’t many options—nothing terrible, but definitely nothing special. Honestly, you’d probably get better value and a better meal eating at a nearby restaurant. The breakfast service also felt disorganized. Between the chef making omelets and the separate order menu, the whole process felt confusing. Communication was also a bit challenging at times due to broken English, which didn’t help the flow of service. The real downfall of this stay, though, was the shower. There was no hot water. When I mentioned it to the front desk, their response was simply that I should have called to report the iss

The room was very clean and the staff went above and beyond helping me. They assisted me with my luggage and even brought my food order to my room as I have trouble walking. And the burger I ordered from the restaurant on site was so good. I had a pleasant stay while visiting family!

Nice hotel clean rooms and nice staff, but it takes about 30 minutes for the shower to get warm enough to get in. I don't even know if the sink gets hot water because I don't run it long enough to find out. This has been an issue I've told them about for over a year and apparently they don't care enough to fix it. It's also pretty pricey compared to other hotels that do include breakfast. Wow just found out they also don't have coffee for guests past 1030 am. That is insane for a hotel. Edit: since I can't reply to the owners response I'll edit my review. Is your reply a joke? I understand I can pay for breakfast but not providing coffee or other hot water is insane. And you didn't even address my comment about the lack of hot water. How can you expect people to stay at this hotel and it