Hilton Garden Inn Columbia Airport

Positive: The room size and location. Negative: The night desk clerk was not attentive and slightly rude

Now this room is amazing! I smelled the cleanliness upon opening my room door. The bathroom was cleaned with bleach and smelled freshly done. The bedding was clean and very neat. This will definitely be my go to hotel from now on. Staff very friendly and accommodating. I have 2 service dogs and they even felt relaxed and not stressed for being out of there environment. This is what a hotel looks like with great staff and knowledge of what needs to be done. Modern clean furniture. Even the carpet in the hallways are clean without stains and smell. 🥰

I was in town on business working nights and sleeping during the day. They weren't able to clean my room since I was sleeping. However, one the one day I was working, they were able to clean my room. After working a 16hr shift, I was exhausted. When I returned my room was very clean and smelled great! That made all the difference. The water pressure in the shower was magnificent! The bed was a little hard for my taste, but I was usually so tired I didn't care. The restaurant/bar and front desk staff were all very friendly and helpful. The smoking area out back is fairly large and private with lots of comfortable chairs and tables. One table even has a gas fire place built in making the whole area very pleasant to hang out and relax. Overall I really liked this hotel and would recommend it.

This hotel had all of the typical features of a Hilton Garden Inn, but had exceptionally special amenities and service. Their market garden had twice the number of selections usually stocked, including generous and affordable sandwiches and salads. The staff was consistently courteous and responsive in supporting my group's training courses. And the shuttle to the airport allowed me to choose MY time of departure. Their hospitality was not unlike what a downtown hotel seeks to offer.

Y’all have a very rude lady at the front desk. Trying to tell people they cannot go up to rooms to Bring them their food like y’all are some kind of secret government building. It was actually ridiculous. I have been to plenty of hotels and never have I been told that I cannot go up to a room. Y’all should probably try to find another front desk receptionist because she Is not gonna get y’all very far with her attitude. Very disappointed. People are paying y’all to stay there and you have the nerve to tell them they can’t have someone come to their room?