Harbour Pointe RV Park

Active military here and was looking to stay at this place when a former manager rudely spoke first to my wife and then me. Was going to be temporarily in Everett for training and thought we’d stay in our travel trailer. We called the site and just wanted details. A new management team recently reached out to us on here and 5 stars for the customer service! If we return to Everett Wa, we will 100% check out your RV park! Thanks for being polite and kind.

Im looking to be in the Seattle area passing threw to Alaska. While booking my cross country trip from NC I rely HEAVILY on Google reviews from customers of each park we have considered staying at. It helps us know what to expect what they do and don't have sometimes like in the reviews I've read here that you don't allow large dogs which we have a 50 lb dog. What I can't believe about this particular park is how the owners/ management can sit here and respond to reviewers in the manner they have. You run a customer service business. Customers don't owe you, you owe them. YOU the owner/ manager should be apologetic and offer resolution. That gives your future guests the ability to decide well Suzie Q (just hypothetical because by the looks of it you say none of the reviewers stayed in your

Placed in a convenient location with an international food market at the entrance. They are upgrading the park spaces to concrete 5 spaces at a time. There are nice bathrooms for the park residents/guest; at the front building next to the laundry room that needs to be updated. The WiFi provided by the park works well close to the front of the park but for the rest of the park its like playing a game of hide and seek where you keep finding the person but he won’t stop hiding while slandering you a cheater.

I just have to say this. Me and my husband and kids are planing on moving to Washington so I thought I would look up some rv parks and there reviews of course. While I was looking I came across this one. I for one truly love when people put reviews up when they are turned away for example for a camper that's too old (considering ours is a beautiful 1969) pets to big. I however do not listen to complaints about rudeness because sometimes people bring that on themselves. However if the owner comments on it with rudeness you kinda have to believe it. Reviews help people decide if they want to stay in your park. All you had to comment on that particular review was sorry you feel that way buts it's part of our rules. Not we won't kiss someone's behind. Very poor service skills.

We stayed there for 2 years and then ownership change. It had been 5 stars. Things immediately changed. They guessed your electricity usage because they didn't have someone to read the meters. The spaces were made smaller and the price went up-front. They don't know about customer service. I do not recommend this place and I did stay there.