Inn at Port Gardner-Everett Waterfront, Ascend Hotel Collection

The room is spacious and clean! The backyard view is amazing right by the port The gentleman Paul at the front desk so welcoming us and helping We felt so fortunate to meet him! Definitely wanna come back next time!

The customer service at this hotel out weighs the lack of amenities. EVERYONE on the staff is extremely kind and helpful We had a room on the 1st floor (elevator was out). Our room was small. It would have been crowded with 4 people (we had 3). There's nowhere to sit, 1 hook for towels, etc. On the upside our room had a door that opened to a little patio, and we could look out over the marina. Anthony's restaurant is EXCELLENT and a short walk.

This hotel is has a ton of potential but falls short in critical areas. The location is superb. The Everett Waterfront and Marina has been undergoing a massive redevelopment. Every employee that we encountered on site was nice but it felt like there is zero attention to detail. We stayed 5 nights in a suite and had nowhere to put our clothing. I could hang about 6 items but there is no dresser. Nothing. My husband had to store his clothes in the bathroom area. I lived out of my suitcase. ||Housekeeping was incredibly inconsistent and most days our bed was not made, drinking glasses not replenished, water not restocked, counters and tables not wiped down. The worst part was finding the most disgusting pair of heavily soiled underwear next to the bed. GROSS! We also had fake fingernails and

Paul at the front desk was awesome, he was super friendly and super helpful! The hotel itself is showing it's age, but it was clean. What kept this place from getting 5 stars was the awful breakfast! We were excited to find out that they would deliver our breakfast to our room, but when it showed up we were severely disappointed! The "steak breakfast burrito" was an El Monterey frozen burrito fresh out of the microwave that was really disgusting! The rest of the breakfast was pretty bad as well. Bad way to end what was otherwise a pleasant experience!

We love how quiet it is but I think it needs some new mattresses also the noise from the elevator kept me awake. Luckily there were not a lot of people staying there. We have stayed here several times before and never had visitors these problems.