Hotel Indigo Seattle Everett Waterfront by IHG

Our company has us stay here from time to time. Happy with location. Desk staff are pleasant(minus whoever took my call in-room call from the desk on Dec 27th around noon. She could use training on handling guest issues. Keurig in the room needed cleaning and it took an hour to get the whole thing situated and her attitude on the phone needs work. Reach out if you need details on this. A star down for this experience) |Mary at the desk, and sweet lady with glasses who checked us in are great. Her positive and can-do attitude even at 1am(approximate time of check-in) was impressive. |Bridget at the restaurant was exceptional! She almost made up for my issue in the morning. In addition, highly recommend salmon chowder at the restaurant. Yum!

My wife and I had a staycation. We loved the convenience of the location. It was close yet felt like were we not in town. The hotel was clean and comfortable. The front desk receptionist was nice and knowledgeable. Check in and check out was easy. FREE parking! Only thing really was for the duration of our stay only 1 elevator worked so it took awhile, and the noises of people running up and down the halls.

Review: I’ve stayed at Hotel Indigo Everett for years and have always appreciated the location, staff, and overall experience. That’s why I was surprised to see a newly added $12/day parking fee. Parking has always been included here, and unlike dense urban areas, Everett doesn’t have a parking shortage that would justify this change. The fee may seem small, but it changes the overall value of staying at this property—especially for loyal, repeat guests who have supported the hotel over time. I hope management will reconsider this policy or offer exemptions for returning customers. It would go a long way toward maintaining the goodwill they’ve built over the years.

I was really disappointed with the cleanliness of my room. Everything was noticeably dusty—especially the floor and the bed area—and I have a dust allergy that flared up after just one night. I asked the hotel to clean the room and refresh the bedding. They did change the pillow covers, but the rest of the room stayed dusty and clearly wasn’t properly cleaned. The bathroom was also a problem. It looked filthy when I arrived and it wasn’t wiped down or refreshed at all during my stay. Overall, housekeeping was awful and didn’t address basic cleanliness. I wouldn’t stay here again unless they seriously improve their cleaning standards.

We are a local Lake Stevens couple that needed a change of scenery for the weekend. This is a newer Marina Front Hotel that's modern, updated, exceptionally clean, well staffed and offers a restaurant and bar on site. The marina and jetty vews are fantastic, there are several other quality restaurants and craft cocktail bars within walking distance at any age and the entire place was immaculate. Well-trained, service minded employees welcome and serve you and all of the decor interior and exterior was fantastic with a nautical theme. The hotel itself was extremely quiet with no exterior noise, the king beds were comfortable yet firm and they offered pillow choices of small to extra large which we appreciated. Keurig K-Cup coffee maker provided with regular and decaf coffee, very small and