Hampton Inn West Valley Salt Lake City

I had an excellent experience during my 2-night stay at this hotel. From the moment I checked in, Mel provided outstanding customer service, friendly, attentive, and truly going above and beyond to make me feel welcome. The room was impeccably clean, which made my stay even more comfortable. The breakfast offered each morning was delicious and a great way to start the day. The staff, especially Mel, made a lasting impression, and I will definitely be returning on my next visit. Highly recommended!

We love staying at the Hampton Inn for our family staycations! Rooms and pool were clean and the kids look forward to making their own waffles in the morning! Fun place for a little getaway.

I don’t really do reviews but I felt like this couldn’t go unnoticed. Ever have those days when it feels like everything is just not in your favor and everything wants to go wrong! That was me today. I had just had a bad phone call and walked in hoping for something bad but it was the opposite. The joy and friendliness of this girl in the front desk, her name was Lily, it really made my day. I felt like someone actually cared and genuinely meant every word that was spoken. It’s weird to say but I felt human for once, a complete stranger showing care and love for someone she doesn’t know. We didn’t have much to talk about but her demeanor and smile is enough to change a persons day. This is what great service is all about and everyone in the front desk should be like this. I’ve been here b

This is a very nice Hampton Inn located in a great area with shopping, restaurants, a Target within walking distance a Black Bear Diner etc.. check-in went really well front desk clerk very cordial. The room I stayed in was very clean, the bed was comfortable the sheets the linen in general were very clean, plenty of Wi-Fi Outlets etc.. my only complaint would be the breakfast it was average if not below, watery runny oatmeal, turkey sausage not my preference, my biggest complaint was the omelets. They were cheese, green and red chili's, not everyone likes green and red chili's in their omelets. Why not make half and half? All cheese omelettes and the other half green and red chili's,that's how you fix that. I'm sure the majority of children are not going to eat omelets with red and green

Positive: It was clean and the breakfast was very good, many options to choose from. The beds were comfortable, and the pillows were also comfortable. Negative: The shower wouldn't switch from the faucet to the shower with the pull knob, I had to put my finger in the faucet hole. It was difficult to adjust the water temp. The staff all needed attitude adjustments that day!!