Hampton Inn Knoxville-West At Cedar Bluff

Very clean! Comfortable bedding, extra blanket in the closet, good shower pressure, plenty of bath towels, NO bugs! Plenty of space in drawers and closet too. Mae and Nate at the front desk were most kind and helpful to us. You could tell they knew their stuff and were happy to help and answer any questions about the hotel and surrounding area. The lobby area was also very clean and the free breakfast had a lot of variety. We will definitely come back to this hotel when in Knoxville and would highly recommend a stay here. (They also had delicious fresh cookies at the front desk!)

Came in exhausted, and Meg went above and beyond. Clean hotel, seems on the older side, but very well run and take care of. Rooms well stocked and supplied, clean and comfortable. Breakfast was normal hampton inn offerings, plentiful and clean areas there, too. 20 plus hours of no sleep and I just wanted to get laid down. I had a slight issue with my Hilton app, and Meg just swooped in and made everything so much better. Slept peacefully and comfortably, woke rested and happy. Thank you for your help Meg.

I want to take a moment to recognize Nate at the front desk. Over multiple nights, Nate consistently delivered outstanding service—professional, thoughtful, and genuinely attentive. He made excellent recommendations, was articulate and personable, and clearly takes pride in doing his job well. It’s rare to encounter someone so young who already demonstrates strong judgment, composure, and leadership potential. From a guest perspective, Nate reflects extremely well on this property and the Hilton brand. He’s the kind of team member who elevates the entire experience, and I hope leadership takes note of his trajectory and continues to invest in his growth. Great stay overall, and excellent service from Nate.

I’ll also fill out the survey Hilton sends me later, but let me just start by saying that I have traveled all over the country, stayed in many, many hotels, as well as managing them, and I am a total hotel snob. That said, this hotel is in my top 5 for sure. The rooms are well cleaned, well stocked with towels, plenty of pillows, and the whole hotel has a very welcoming and pleasant scent. I’d also like to mention the staff as a whole - friendly, always makes eye contact and smiles, and everyone seems hard at work, always. Special shout out to Brandon at the front desk for having my back when I had a problem to solve. You rock 🤘

I have stayed at dozens of Hampton Inns over the years but this location was among my best stays for sure. We were traveling to spend Christmas with my son who just joined the Navy on our way to Pensacola. The hotel was beautifully appointed for the holidays. We were greeted with a welcome bag filled with Christmas goodies. What a beautiful touch! Mae checked is in and was very accommodating. Breakfast was very nice. Upon checking out Brandon wished us a Merry Christmas and gave us some extra bottles of water for the road. A+ guys. You have my business for years to come. I wish all hotels and their staff were like this. Merry Christmas gang and well done!