Hampton Inn Knoxville-East

Our stay was very good. We were traveling with two kids: 4 yrs and 2 months. King bed studio was spacious, comfortable, clean, quiet, noise proof, and neat. Breakfast was fresh and and the items were just perfect. Every facilities in the building (fitness center, pool, elevator etc) was well maintained and clean. People in the reception were very welcoming and helpful. Overall, it was a perfect stay with family.

Positive: The cleanliness, the staff, the room was large! Breakfast was really good! the pool being open 24 hours! Negative: We loved all of it!

I asked...and the cleaning here is done in-house, and not by a contractor. COVID brought a lot of changes to hotels - cleaning every second (or third) day (though always for new check ins) among them. Some hotels haven't quite figured that COVID is over. I've been a Hilton customer for a long time, more often than not a Hampton Inn. More and more, I've noticed that the properties haven't been up to their former standards. I don't know if it's staffing issues, or something else. Sadly, this property falls into that category.|At this property, the front desk staff offered a greeting and checked us in efficiently. The room, however, was a disappointment. The bathroom floor was disgusting - I'm not sure the last time it saw a mop (if ever). There was a bit of a smell to the whole room - much w

Room clean and tidy. Staff helpful. Breakfast is free of charge. Aubrey restaurant next door was handy and good. Blink charging station is around the back for electric cars.

Front desk staff was friendly and helpful. Breakfast was good. My only complaint is not the hotels fault, but just rudeness of people slamming doors at midnight. I enjoy staying at the Hilton properties.