Hampton Inn Frederick

Overall a good experience. The lady who checked us in on Saturday evening was terrific. The gentlemen in the morning was okay. The room was nice, standard hotel fare. The bed was a little hard for my liking, but not obnoxiously so. There were two issues that kept if from being 5 stars. First, the pillows I had four pillows stacked up and my head still sank all the way down. There was no support. Second, the heat/AC unit was incredibly loud. It would only be slightly hyperbolic to say it sounded like a freight train going by when it cycled on and off. Otherwise it was a good and pleasant stay. My daughter really enjoyed the breakfast and we were in and out with no issues. Would stay here again in the future.

Positive: Staff was extremely friendly and helpful. I loved the warm cookies when I came in at the end of the day. Lots of choices for breakfast, bed was really comfortable. Hotel was quiet, even though it was next to a major highway. Negative: ""

When we arrived it was getting Very busy. Seems there was a wedding group arriving & a family reunion group arriving. Even with all the noise happening I was waited on promptly and with friendly service. She referred to her other colleague who said “yes I’m taking care of it” I realized they were moving me. Our room was at the end of the 3rd floor and it was very quiet. These were large groups who were very loud & enjoying each others company …which was Understandable. We only heard them at breakfast, but they were a good group.. just a lot of people. Great selection of breakfast items & those working there kept it up well. Types of eggs changed each day as well as some meat items. Standard fare as far as waffle makers, muffins & quick grab items too. We had no issues. Our room was very c

We were in town for a volleyball tournament and this place seemed to score highly across multiple booking sites so we decided to book it since it was one of the cheaper ones in the area. We regret this decision. This place was dark and dingy and just felt "dirty." There were used washcloths hanging in our shower upon arrival and drywall mud slopped around the bathroom. The toilet paper holder was falling out of the wall and the toilet ran throughout the night. I dont think the hvac was working properly either as we had a hard time finding a comfortable temperature. Since we were only planning to SLEEP at the hotel we decided to push through and didnt alert the management to any of our concerns. However, our room was located near the outdoor bar and our family had difficulty resting

Rooms: This is the worst Hampton (Hilton) property I have stayed in. As many have previously said the rooms are dated. Dated is one thing, abused is another. These rooms have not been properly cared for in a long time. The owner will soon be posting an apology and a "we are on the update list and will have fresh, new rooms soon." This is simply NO EXCUSE. This excuse only allows you to continue mismanaging the property and feel better about not doing your job. Service: The night service was dreadful. I had to wait until morning to get a price match from the actual Hilton website! Location: The driving path to the hotel was not clearly marked and needs re-paved. Frederick visitors, please don't stay. There are other properties within eye shot. Go There. The bright spot ...