Hampton Inn by Hilton Hastings

We’ve been staying here almost weekly for the last five months and each and every time we are impressed with the cleanliness of the building and the comfort of the room. All of the staff are welcoming and friendly. Employee Ashley goes above and beyond to be the kind, giving and is a supportive staff member that makes us feel seen.

Positive: Everything! We were treated with much respect, the room was spacious and comfortable. I will definitely stay there again! Negative: No! We could not be happier with our experience.

Decent stay stayed 3 nights recently, however I did not receive housekeeping any of the days, I told front desk and overheard her tell who I'm assuming was a housekeeper rooms to clean and mine was one of them, however it was never cleaned. The front desk was phenomenal but each morning I was up I had to search for the attendant because their bosses made a baffling decision to have the receptionists make breakfast making them abandon the desk, the whole point of their job. Fix this hampton inn, breakfast staff does breakfast so the receptionists can do their own jobs at the desk.

Room was kind of dirty and the curtain for the window was broken and clipped up with chip clips from the dollar tree... the shower heads don’t spray at you because they need to be soaked in vinegar, due to hard water buildup, so the floors get soaked when you try to shower. There was hair all over the place so I used my personal Cleaning supplies to make sure the bathroom was clean before using it, as I am severely immunocompromised. Also someone was vacuuming the hallways hours before check out, and we got this room as a reprieve from a long journey with our dog trying to get a little real sleep, so that really sucked. It felt as if they were ONLY vaccuming right outside of our door for over an hour, though they probably weren’t lol! The girls working were so very sweet to my crazy anxiou

Very impressed that we requested a late checkout and weren’t woken up by housekeeping. Had a restful night and peaceful morning here. The only drawback was the thin dark haired, female desk clerk who checked us in was a bit aggressive in her tone and demeanor. She didn’t want to give us a late checkout until my husband told her his rewards status. She also tried to charge us for my husband’s SERVICE animal. She wanted to see paperwork, but my husband reminded her per HIPPA he only has to tell her his dog’s trained task. As a retired corporate trainer for a worldwide company, I strongly recommend she needs to take a customer service class to be more hospitable and welcoming. She actually charged us a pet fee, saying it was for incidentals. She lied to us, which is not acceptable. Thankfully