Golden Nugget Cripple Creek Hotel & Casino

We stayed for 2 nights. Bed was very firm and not comfy. We asked for an extra blanket so that maybe we could make It a bit softer but, they said there was none. There was a weird 2 by 4 wood part on the wall above the bed half painted that was off looking and no head board. No table on one side of the room. Clean but, was not well maintained, did not seem warm and cozy, and not comfortable. We will not be returning. For the price there are much better rooms closer to the fun and better maintained!

So I had a pretty wild experience at this casino. I Still am kind of wondering if it actually happened. I haven't been receiving my promo "cash" for the last month, today was my third time coming is said month to try to speak to someone about this. My last two attempts were unsuccessful mostly because of me attempting to find someone to help me on Sunday after midnight, but today I got a person. Well actually I got 3!!! First two kept suggesting that I add my number to the account, and the third one, we'll she was the most gifted one of all!!! Mind you, I am not a "whale" by any means, but I have been coming here for over a decade and spend my fair share here. Back to the Main Character of this encounter, after again telling me that I dont have my phone number attached to my account, I in

Our stay was great. Room was small (king standard) but nice. Everything new, clean, shiny. Mini frig, coffee maker & coffee.|The casino is right across the driveway. |Apparently there is a sister property, which is a few miles out of town. So be careful when you are booking, if you want to be next to the casino.

Stay away. We stayed 2 nights in misery. $50 a day resort fee and $50 a day deposit at check in. One tiny microwave in the lobby for the entire hotel to use, televisions were not working either. Desk was not informing guest about televisions but gladly charged full fees! Casino hospitality is worse. We would have happily lost money but could not get a drink from anyone. Saltgrass Steakhouse was the worst of all. 2 hour wait for a burnt steak and cold dry hamburger with unmelted cheese. 2 days of being ignored, no drinks, bad food, poor room with less amenities than Motel 6. We should have known to stay away from anything in the Landry's organization. Pathetic.

Rooms do not have microwaves, some rooms don't have mini fridges and the ones that do remain at room temperature. Vending machines in lobby have been empty for weeks, the vending machines on other floors are full but you cannot purchase anything from them as they are off. The television lags as you watch regular channels. Front desk staff is friendly and rooms are otherwise clean & comfortable. It's obvious management has done all they can to keep you from hanging out in your room.