Fairfield Inn Kennewick

This hotel is bottom of the barrel for what is otherwise a pretty nice brand. The breakfast is bare minimum. Other fairfield inns have oatmeal with six or seven topping options. This fairfield has an oatmeal bar with pictures of the 13 toppings that other fairfield inns serve, but this one provides just three sad topping options. Similarly, the corporate signs at the breakfast area promise Dannon yogurt, but this one instead serves a sad off-brand called "Yami". The employees are sloppily dressed and loudly make unprofessional comments to each other about internal staffing plans and how vacant the hotel is this week. Also, the hot tub is broken and there appear to be no plans to fix it. This property does not live up to the national brand.

Decent facility, good staff, just average which is ok, just not the standard Ive grown accustomed to from a Marriott property. I requested a 3pm checkout based on my schedule but was told they never do checkout past 2pm… strange to hear when I have a 4pm guaranteed check out which is what I usually request… just in case.

Canceled my room 3 days before arrival and the hotel refuses to refund any of the week trip. The staff is developmentaly disabled

The room was not a typical Fairfield property. The bed was extremely uncomfortable and probably needs trashed. My money would have been much better spent elsewhere

Positive: The staff Negative: Yes. The details about the room listed a microve, we had to ask forthe microwave, setting area, and there was no setting area except for the bed and one office chair.