Fairbridge Inn Express 7200 Transit Rd,Williamsville NY

This hotel was an absolute disgrace. The entire building reeked of mold and wet dog the second I walked in, and the smell never went away. Every hallway, every room — the whole place smelled filthy. When I asked the staff about it, instead of getting any kind of explanation or help, I was met with dramatic, sassy attitude like I was the problem for pointing out how disgusting the hotel was. The carpets, blankets, and even the walls were covered in stains, including cigarette burns in the blankets. The vents and A/C looked like they hadn’t been cleaned in years — dust, grime, and buildup everywhere, which only made the smell worse. Paint was literally peeling off in chunks. The hallways smelled like straight cigarettes despite “No Smoking” signs everywhere — so clearly nobody here cares ab

Positive: The front desk staffing was friendly. Negative: The room was OK. The hallways smelled like cat litter that had not been changed. The bed covering had cigarette burn holes in them. The hotel needs to be updated and cleaned.

I read about this Hotel and understood it was a no frills, basic Hotel, that's ok with me. I booked it because it had a room with 3 queen beds BUT As soon as we walked into the room, we could Very Visibly see dirt and Stains on All 3 of the beds & the Carpet. There were bugs flying around in the bathroom. There was probably more wrong with the room but we saw enough. We walked out, told the clerk the room wouldn't work for us, and went to another Hotel. Our room was very dirty, I don't recommend this place to anyone

You get what you pay for with this hotel. The hallway on the first floor spelled like pee but thankfully the room did not. It was a small room with two beds. Not dirty but also not clean, old rooms, paint coming off the wall kind of thing. TV remote didn't work from the bed, had to get up closer to the box to change the channel. I needed an affordable place to stay last minute and this was ok.

This is the most dirty motel I have ever been and the old white guy with eye glasses is very rude he should be fired! He left the reception area for 15 mins I have been waiting buzzing the bell because im in hurry for meeting he just put the sign in the window will be back soon and he came back he have the nerve yell at me said i was rude because the sign was there. Owner should fired this guy