Extended Stay America Suites- St. Louis - Westport - Central

I want to take a moment to recognize the incredible leadership and staff at this hotel. I have been staying here long-term, and throughout my time here Orlando and Jamie have consistently gone above and beyond — not just for me, but for every guest I have seen come through the doors. During a very difficult situation involving my family, they handled everything with professionalism, compassion, and integrity. They made sure my concerns were taken seriously and addressed immediately, and they supported me in a way that made me feel safe and respected during an incredibly stressful time. What stands out the most is how much they truly care. This is not just a place where people check in and out — they have created an environment where guests are treated like human beings, not just room numbe

Positive: Location and the room was clean. Negative: The other guests. Because this was an inexpensive stay, you get people who don't have sound boundaries and don't have sufficient knowledge on how to act in a quiet environment. Allowing their kids to run the hallways at literally all hours of the night.

I have stayed there four times for a few days each time (September, October, November, December, 2025) and have always been treated well. The rooms are not fancy but clean and comfortable and have absolutely met my needs. Orlando is always nice and the staff does their best. Sometimes the people at the front desk are busy in the back room, and so it’s helpful to just say something if you walk into the lobby and you need some help but you don’t see anyone back there. They almost always come right out if you say something and they know you’re there. I always feel safe there, too. It’s quiet. Thank you.

Absolutely disgusting. Room had strong smell of urine and was filthy. The bath/shower was full of grime you would catch something from it. On a plus side the towels were white a fluffy. Avoid at all cost. It’s more like a homeless shelter. Girl on reception was lovely. The breakfast I’ll now even mention that as I’ve no words.

I travel for work and often feel some extended stay hotels do not consider their guests needs as to be important. This extended stay meet all of my requests to the fullest extent. If it was something as simple as dish soap or help with a need peculiar to me they obligated. I want to give an utmost thank you to Lisa, the weekend manager, she treated me like I was a member of her family. Your make each day more enjoyable.