Extended Stay America Suites- Atlanta - Lithia Springs

I’ve been staying at this Extended Stay for a while now, and my experience has been nothing but smooth and comfortable. The staff here is always friendly, professional, and willing to help with anything I need. They greet you with a smile, check in regularly to make sure everything is good, and truly make you feel welcomed. My room has been clean, quiet, and perfect for day-to-day living. Having a kitchenette has been a huge help, and housekeeping does a solid job when they come through. The property itself stays safe, well-lit, and peaceful — which I appreciate as someone staying long-term. What I like most is the convenience: close to stores, restaurants, and everything you need, plus easy parking and quick access to the highway. It’s made a stressful period in life much easier to mana

BY FAR the worst experience i’ve ever had in life. The room was not clean. Gross stuff by the mirror walls. Not even sure what was on the bathroom floor. Tv did nork the entire time of my visi. GOD AWFUL STAFF with extremely poor, unprofessional and dismissive attitudes. Poor staff definitely make poor visits. The lobby closes down at 11 and you will not receive any assistance if needed until the next morning. Save yourself the time, money and stress. They do have a new GM so hopefully he can turn things around. I wish him luck but until then BEWARE.

Positive: Staff,particularly Assistant General Manager and Housekeeping staff members were particularly courteous, professional, and helpful. Negative: Nothing comes to mind

We paid over $600 for a week and the customer service is TERRIBLE! Whenever we would ask any question we were treated like we were a bother. We lost power for a couple hours because of the weather we went downstairs to see if front desk had a flashlight to borrow. They had closed the metal slide window and disappeared for the rest of the night. We also lost TV and Internet for the night and most of the next day When I asked the front desk about how long she thought it would be down she informed me that she works the front desk and she doesn't control the tv. The rooms are clean and location is not bad. They said they offer breakfast but it's literally coffee and a nutri grain bar.

I stayed for 2 months and i must say i enjoyed it. The room was clean, good customer service, quiet. I got housekeeping every other week. Decent gym, guest laundry room, and a small breakfast, but i enjoyed the coffee!