Embassy Suites by Hilton St. Louis Downtown

My husband and I arrived Sunday evening along with our daughter and her family(separate cars). We were greeted by the valet and our stay they were fantastic! Unfortunately for us we didn’t know the tipping process and only tipped the day we left(Christmas day) they were all still great about getting and retrieving our car. |Desk staff was helpful and kind as well. We asked about fresh towels one morning on our way out to explore and were told we’d get a refresh. That evening we did not and had to ask for fresh towels. Not a real complaint but more of an FYI. No, we didn’t put our do not disturb sign on the door ever. |Happy hour is a great idea. Go you won’t regret it.|Pool was nice we used it around 11am and no towels left. We still enjoyed it.|My husband enjoyed the breakfast and I enjoy

I had an absolutely wonderful stay at the Embassy Suites by Hilton St. Louis Downtown! The entire hotel was incredibly clean and welcoming from the moment we walked in. The valet parking was excellent and made arriving a breeze. The food was absolutely amazing, and the room service was just as impressive—fast and delicious. Everything about this place is top-notch. I highly recommend this hotel to anybody or any family looking for a great place to stay!

Positive: The hotel itself was nice and clean. The high ceilings were nice and made the room feel bigger. Negative: The employee at the desk when we arrived was rather rude and seemed bothered by our arrival. I didn't realize there was only the valet parking ($50 for overnight). In the future I would find another hotel rather than pay the $50 for parking overnight.

I apologize for writing this review so late! The holidays got away with me. I truly can’t express how amazing the service we received from the Embassy was. We also rented their partner venue, the National Blues Museum, and the level of support we received there was outstanding. Cora, Kelli, and Mark jumped in headfirst to support our very demanding event schedule and were on site from morning to night making sure everything ran smoothly. They were consistently friendly, welcoming, resourceful, and truly dedicated to helping us in every possible way. Kelli went above and beyond assisting with shipping packages to the hotel, keeping extremely detailed and accurate records so that not a single item went missing. She was proactive, organized, and incredibly helpful. She also took the lead in

Stayed between Christmas til Saturday. Our stay was beautiful, the room was very clean and filled with plenty of towels. The breakfast service was wonderful and the entire staff were very polite. Seeing the cooks go above and beyond was great and seeing Ridge in action was a plus. You can see and feel hospitality in the dining hall. Tera was a great bartender as she handle the happy hour rush with a great smile, good vibes and patience with everyone. The valet parking service was fast and even with the change in cars, they made it an easy process to get a new sticker. Front desk lady with the amazing style greeted us very time which felt great. Thanks again for a great stay!!