Embassy Suites by Hilton Cleveland Beachwood

We stayed here overnight. The room was clean and very nice. The desk person upon arrival was caring asking questions like would we want a room during the elevator. Luggage carts were clean and ready. We ordered food from the kitchen and it was very good. I need to compliment the bartender/bus boy he cared about our needs great person. In the morning the breakfast Buffett was great plus if you wanted there was a cook making omelets to your liking. We’ll be going back to Cleveland and we definitely will stay here. Thanks you for a great stay

A really expansive (and not expensive) interior to this hotel sets it apart. So much group social space! Impressive. Our room is actually a suite with a tiny kitchen and full den/work room apart from its bedroom. The staff has been very attentive from the cleaning crew and repair workers/maintenance to the front desk. Tiffany was especially helpful getting us into our room so we could refresh before attending a funeral nearby. I really am impressed by the common areas: interesting, comfortable and also a variety. Great pricing too.

This hotel looks nice in photos. The lobby is impressive. The cook at the omlet counter was wonderful. She is the first cook that understands how not to burn eggs. The breakfast was good and there is a good selection. The front desk help were nice. ||I rated this hotel 2 stars because let’s face it, you are there for the room. the room was dated. Furniture was beat up. the bed had great pillows and clean linens. The bed seemed a little worn out. My biggest issue was just how dirty the bathroom was. there was no stopper in the tub. but you didn’t need it because the water doesn’t drain out. the drain was full of hair. I used a coffee stir stick to pull it out. see the photo. There was mold under the caulk but worse there was mold on top of the caulk. there was a

Positive: The hotel was quiet surprisingly for how busy it was. I had a peaceful stay. Negative: I did not like the paint that was chipped off in the tub. That was not a great feeling on my feet.

Embassy Suites by Hilton – Beachwood, Ohio 3775 Park East Drive Stay: December 2, 2025 – December 19, 2025 I am writing this review to formally express my deep disappointment with my recent extended stay at the Embassy Suites by Hilton in Beachwood, Ohio. Unfortunately, this has been one of the worst hotel experiences I have ever had. First, the fitness center and pool were not accessible during my stay. I only learned this morning at breakfast—well into my stay—that guests were allegedly supposed to be offered a daily pass to Lifetime Fitness as an alternative. This option was never communicated to me at check-in or at any point during my stay. When I raised this concern with the General Manager, he insisted the pool was open. I asked him to walk with me to the pool area, as there was a