DoubleTree by Hilton Schenectady Downtown

My son and I stayed here last minute. It was Xmas eve so when we arrived the kitchen was closed. The beds felt amazingggg. Free parking out front. We enjoyed our room as it was clean and super comfortable. Couldn’t ask for more. Also very affordable deposit of $50 for incidentals.

I am not sure you want me to share my experience. I would never stay at another Double Tree Hotel.||First, you have to call maintenance since the lights and television are unplugged. When maintenance arrives, they await a tip and I found out that this is done is almost every room since I asked people in the elevator and in the hotel and they all had the same story. What a SCAM to get extra money from people. Look into this since it is done to everyone.||Second, their dining room is a joke. My daughter and I ordered a salad with crispy chicken. We waited over a half-hour and when they came we had two different lettuces since they probably ran out. There was no dressing and when we asked for dressing, they looked at us as if we were requesting something foreign. We asked for ranch dr

Positive: The lobby was stunning. Beds were so comfortable. Staff was very friendly and hospitable. They were so hospitable for the fellowshipping in the lobby. Overall, great hotel just a couple awkward encounters in the room. (Maybe ours was an accessible room?) Negative: The toilet in middle of bathroom (125). Had to take turns at sink which doubled our getting ready time. Bathroom door kept sliding open. Walls not super clean. The fridge door opened opposite to the cabinet, which was awkward.

We booked a room block here for our wedding and the experience was amazing for both us and our guests. Elizabeth was so responsive and accommodating to us throughout the entire experience. She made the whole process a breeze and we couldn't have asked for better service! Honestly, all of the staff were so friendly and so accommodating. Our guests also all said the hotel & staff were amazing, from the check in process to the stay. Even though we're local, we may find an excuse to stay again! 10/10 recommend.

The hotel is very nice. The rooms are spacious and clean. A little on the dated side, but not terrible. The parking, however, sucks. If there is an event going on and the hotel is booked, parking is non-existent.