DoubleTree by Hilton Livermore

I've stayed at this hotel a couple of times now and will be going back in the future. The hotel is very clean and the rooms are quiet. During my last stay, the heat did not come on in the room, but when I went to the front desk to mention it, they immediately transferred me to another room. On the second night, my room key wasn't working and I went to the front desk to get a new key. The second one wasn't working either so I headed back to the front desk to get stopped by a maintenance person who asked about the lock, determined it needed a new battery and took care of it immediately for me without my having to go back to the front desk. This is why I have 5 stars for service!

It’s really a shame that I have to add this review today. I have been a very long time and loyal Hilton honors member. I currently have gold status and it’s sad for me to say that I will never again stay at this Doubletree by Hilton in Livermore California. To be honest, my stay was fine, room was exactly what I expected, which is why I stay with Hilton properties. The fitness center was a little weak, but hey, I was able to get my workout on. Went back to my room ate dinner, did some work and crashed out. This morning, in a rush, I happened to leave my JBL headphones Behind on my bed. I know they were there because I set them right next to my bag when I got in the shower. It didn’t click to me until I was leaving work, that I may have forgotten to stick them inside of my bag. I checked

Positive: Nice hotel, room was decent no complaints. They had warm cookies upon check in. Negative: Location is close to the freeway, a little bit noisy if you have your window open. Some of the Nationwide news channels were showing on the TV guide in the room but did not work. Difficult time logging in internet had to call front desk for special code.

Nice hotel. Only one night but found everything to be good. Only drawback was the shower head that either needed cleaning or replacing. Sink stopper in the sink was also lacking.

Gave it a 1 star for excellent Hilton Bedding. Our room did not have hot water at all. Front desk said sorry and gave me managers card. I expected to get a credit or discount would not recommend anyone stay here. There is a Hamton Inn and Hikton Garden inn with 2 mi.