Best Western Plus Vineyard Inn

After my previous complaint, I was reached out to and given a complimentary stay by the general manager. The new hot tub room was much nicer and well put together. Minor issues - the telephone wasn't working, the jets had dirt in them, and the water temperature was backwards. But this is one of the nicer hot tub rooms I've seen at a hotel.

This hotel has rooms which seem to have been recently refurbished so are clean and modern in appearance. Bed was soft for us, but might be okay for others. Important note: There are no restaurants nearby. Closest fast food spot is not within walking distance and closest restaurant is several miles away.

BWP Vineyard Inn exceeds expectations and price value. Stayed here several times. The rooms are spacious and modern - they have electrical outlets as well as USB-A and USB-C outlets on both sides of the bed, as well as the very functional desk with a comfortable chair. Sheet and towels are high-quality, room is spotless and the shower is a stone-walled walk-in with rain-style shower head, so much better than a tub. Gym just got Peloton bikes, though I didn’t try them. Previously used the nice outdoor pool. Free breakfast has a surprising number of choices - scrambled eggs, pastries, several cereal choices and milk options, waffles, yogurt, fruit.

Positive: Staff was very friendly and helpful. It was clean and I like that there was a workout area. And breakfast. Negative: The room I was given was clearly for handicapped, accommodating a wheelchair, even though I did not request that. Therefore, the sink was very small and very low; so there was nowhere for me to put anything, such as my toiletries, etc.

This Best Western Hotel is located near the eastern edge of Livermore, right off the 580 Freeway. It’s a modern and comfortable property with a pool, though no jacuzzi. Towels for the pool are available at reception. A complimentary breakfast is included in the stay. During breakfast, most items were available, though some required replenishment. I noticed issues with both the yogurt and the coffee machines, and also ran into problems with the toaster not staying down and tripping the ground fault interrupt circuits. Still, breakfast was adequate overall. The room itself was clean, with all utilities working properly. The provided shampoo, conditioner, and lotion were of good quality, and I experienced no plumbing issues with the sink or shower. Towels were sufficient, including face tow