Courtyard by Marriott Columbus

I have been staying at this location for years. I decided to extend my stay one more night and asked if the staff could grab some linens out of my room. I opened the door she said just put them on the floor & that was the end of that. I get a “courtesy call” because the staff said there was smoke coming from my room and at the time I had my friend visiting the room, and neither one of us were smoking on the property whatsoever. So then maybe 4 minutes later FIVE staff members proceed to barge into my room barely speaking to me, one being male. Then they turn around to leave without telling me what’s going on, so I had to go out and say something to them. The staff blatantly lied because it would’ve been undeniable if I were smoking in the room and with five of them coming in there they wou

Positive: Nothing special Negative: There is one elevator and if you are on the other side of the hotel there are only stairs so you have to either use the elevator and walk all yourself all the way around to your room or drag everything up the stairs! It is a LONG walk! Rooms ehhh

We LOVE Marriott properties. NOT so much this Courtyard. Check is was outstanding. Amenities were good.|ROOM unbelievably bad for a Marriott property. Water damage on walls, no shower curtain, sink had paper towels holding drain together and cabinet door for mini fridge could not cloOK.|When I went to lobby to ask about the breakfast set up, an employee at the "breakfast restaurant " in lobby (I think it was a Starbucks) barked at me, " GOOD MORNING, it in meeting room B".|BREAKFAST was dried scrambled eggs served with no plates, just styrofoam to go boxes. Other items on breakfast were ok.

The staff and cleanliness of the room was exceptional. The staff was sooooo professional and treated us like royalty. My hat off to Patrice and Jackie who too care of us from check in to check out. The resturant staff was just awesome. We couldn't walk away from them without tipping. The food was made like I was sitting in there kitchen, it was made with love!!!!! From now on 3501 Courtyard way, Columbus GA will be our hotel. One side of it is under construction so we stayed on the remodeled side and it was gorgeous. My hat off to the entire staff that was very professional from start to finish and made you feel welcomed. Thank you so much Patricia for what seems natural to you and your staff.

True, the hotel is currently under construction remodeling. But our room was clean. And their service is very good. And they try very hard to be courteous and hospitable. Ms. Toni Davis was incredible helpful and considerate. And one of my hubby's coworker was given an upgrade because his room had not been cleaned. Their breakfast super delicious and the person that served my breakfast on 12-30-2025 was very nice. Rooms has a mini fridge, coffee maker, but no room microwave. Must use the one at lobby.