Country Inn & Suites by Radisson, Crestview, FL

I can’t recommend staying here based on the actions of two individuals. All others we are interacted with were great but the two soured it for us. The front desk manager (I believe she was the manager) has a major attitude problem and does little to acknowledge even basic issues that arise.||We paid extra for a jetted tub and the 1st night it didn’t work. The phone also didn’t work to call the front desk, and the TV remote was broken. When I brought it to her attention the next day, she told me I was wrong and the tub did work. She also told me I can use my cell phone if I need to reach the front desk. She was incredibly dismissive and condescending. The following day I watched her berate a housekeeper in front of me while I stopped at the front desk and the employee was visibly emb

We have stay at this hotel for years and always had exceptional service and the staff was friendly. This stay not so much. It appears like the maintenance and upkeep of the hotel has gone down drastically. The room smelled like a wet dog and the linens and bath items appeared to be stained and did not smell fresh. We also killed 3 roach bugs in our room. The shower was slippery and my partner fell out of the tub and onto the floor. No, we didn't need medical assistance, but when I checked out I did tell the front desk attendant and her reply was "Uh, we haven't had any other complaints". As for the staff some of them were friendly but they would barely make eye contact with you. Some didn't even acknowledge your presences. I'm not one that requires a lot however, this stay has made be

Our backs felt the ache of moving two refrigerators. I found this hotel room yesterday morning with a jacuzzi in room 15 min from us. On one side of parking lot is a dollar store and on other is a Texas Roadhouse. Room was only $100 for night. Ordered food (steak) from Roadhouse and brought it back to room. Got some Dr. Teals stuff for jacuzzi tub from Dollar store. We are both in much better mood. Great date night!

This place needs to learn to bleach their linens. I suggest you bring your own. Otherwise, rooms were nice and quiet and comfortable. Big screen tv. House keeping is aggressive in wanting you to check out. Wish they'd do the same with their laundry stains. Breakfast was good. Front desk could use some help knowing they're jobs.

I pick this location due to the convenience of the quick exit to the highway, but it’s just my first morning and the staff showed me why I should stay away from here. Very rude, I’m a larger guy I get it and I will move if I’m in the way. But this small lady said “excuse me can you move” like she was disgusted that I prevented her from doing her job. Completely ridiculous and on my way out an older gentleman asked for coffee and she said hold on like he was bothering her. Luckily I’ve only booked the weekend.