Comfort Inn & Suites Logan International Airport

I stay here about 5 times a month on business. Super reliable and very clean. Staff is always friendly. Shuttle is quick and efficient. Onsite restaurant that is open late is a life saver sometimes with late night flight arrivals. Breakfast in the morning is also a plus. Can’t go wrong with this one!

EXCELLENT Breakfast (one of the better hotel breakfasts I have had)!! The blackout shades are a nice touch which makes for a restful stay regardless of time of day. Also, the mattresses and bedding were top notch and very comfortable. Wonderful shuttle service to the airport as well with friendly, attentive drivers. Highly recommend for a stay near the airport. While the surrounding area, due to closeness to airport, is not that appealing, the Hotel itself checks all the boxes and is reasonably priced for the area.

Clean, quiet, reasonably comfortable, decent breakfast, reasonably close to airport. No desk in room but I was able to use my laptop in the lobby. Staff were nice enough. Good value. I was a little nervous about our stuff in the car, but nothing happened to it so it worked out ok.

I am genuinely appalled by this property’s conduct. Despite booking and paying through Booking.com, the front desk insisted I hand over an additional $100 “damage deposit” at check-in. I was explicitly told—clearly and repeatedly—that this deposit would be automatically refunded within 7 working days. That was not true. Today marks 17 working days since checkout. No refund. No message. No explanation. No accountability. At this point, this is no longer an administrative delay—it is the unauthorised retention of a guest’s money. Call it what it is. What makes this worse is the complete silence from the hotel. A legitimate business communicates. A professional operation follows through. This place has done neither. I have never experienced behaviour like this from a supposedly establis

Positive: Lobby was clean & spacious. Fresh coffee at noon. Customer Service was friendly & helpful. Able to get in our room by 1pm. Room and bath were very spacious and clean. Breakfast was good and eggs were not runny. Free shuttle to airport was a bonus. Negative: No, but needing your key card for the lobby area bathroom was weird.