Comfort Inn & Suites Ft.Jackson Maingate

I had a very disappointing experience at Comfort Inn & Suites Ft. Jackson Maingate in Columbia, SC. The cleanliness of the hotel was completely unacceptable. There were roaches in the room, and I even encountered cats inside, which was shocking and concerning. The mattress had visible stains, burn marks, and holes, making it feel unsanitary and poorly maintained. The sheets were dingy and did not appear fresh or properly cleaned. On top of that, the entire room smelled strongly of marijuana, which made it even more uncomfortable. Overall, the condition of the hotel was far below basic standards of cleanliness and comfort. I would not recommend staying here and strongly suggest management address these serious issues immediately. We Left Immediately.

Positive: The front desk staff was friendly and accommodating and breakfast had many options. The lady taking care of breakfast was friendly and did a great job stocking and keeping the place clean. Well done! Negative: It was dirty and not well maintained. The shower rod needed repaired, the curtains needed repaired, only one bath towel, found a pill on the floor so the floor was not thoroughly vacuumed, the sheet was placed over the comforter, hallways were dirty, etc

The accommodations are ok. There seems to be an odor of cigarettes especially in the hallway on the first floor. The hallway carpeting really needs to be replaced. It is extremely shabby and worn looking. The heater in our room (109) was extremely noisy when it ran. It sounded like a lawn mower engine. The faucet in the bathroom is not installed so when it is turned on the water runs all over the counter surface. This is the second time we have stayed at this hotel. It may have had some renovations in the room but the room is lacking personality and color palette is lacking warm. Not very inviting.

This hotel is awful. The first room we were given was occupied already. The second room was still dirty with food and pop and on the floor and unmade beds. Do not stay here. I did not feel safe and did not stay here. I asked for a refund. The hallways are dirty, it smells.

This hotel is disgusting. The hallways smell like burnt cigarettes mixed with cat piss. No hot water. The fridge doesn't have any temp adjustments so everything freezes. There was no shampoo in the room. The people hanging out in the parking lot playing profan music late into the afternoon dancing about like being at a wutang concert. Many homeless living the parking lot behind the sea containers. The front desk warns not to park anywhere other than the front of the building due to no cameras. The hotel let's the homeless use first floor rooms with no door locks to shower and eat the continental breakfast. I would never advise anyone to stay at this facility.