Clarion Pointe Vidalia - Lyons West

It's a quiet place, the staff is always polite and welcoming. And the rooms have always been clean and appealing. The bed are comfortable and I sleep well. The grounds outside are cleans well as the inside front check-in area. The breakfast bar was well stocked with a variety of foods, and super clean. I just have no complaints about this place. It's a pleasure to go there when I'm in town. I highly recommend it.

I've stayed here on three separate occasions. The first two were acceptable, but this time it was just gross. The bathroom was dirty, bathtub had hairs on the sides, someone before us had left a used bar soap, and some towels were dirty. The sheets on the bed had stains in multiple spots. I'm not sure if it was housekeeping that was knocking, but someone was banging on our door at 8am and went on for like 5 minutes, we obviously didn't get up to open so I'm not sure. Definitely not staying here again after this experience.

You can tell they are remodeling. They need to make sure their cleaners are actually doing their job. The carpet in the halls could use a good vacuum and shampoo. Same goes for the stair wells. Pool and hot tub have way too much chemicals in it to enjoy.

Positive: There was an employee .... worked front desk and kitchen area.....terrific......Some of the other employees at front desk were sleeping...literally on the job.... Negative: The upstair king suite room.....was nice.......rooms on the bottom floor not as clean and noisy...Vidalia have been taken over by construction workers....so the hotel pricing is very high for the value....you can stay at 4 star hotel in Savannah for less

Disgusting… I checked in and started walking down the hallway to be greeted by a foul smell. When I entered my room, the floors were dirty, there were crumbs of dirt on the night stand, and stains all over the notepad. I brought some food with me and couldn’t use the freezer section due to heavy ice build up. I went to turn on the air and it was full of dust and dirt. The shower was coated in dirt and soap scum that looked like it hadn’t been cleaned in months… I checked out only a few hours after getting there and requested a refund. I was told they have to ask management and they wouldn’t be in until morning. Stay tuned.