Carousel Oceanfront Hotel & Condos
Ocean City, MD · Resort hotel
- Address
- Carousel Oceanfront Hotel & Condos, 11700 Coastal Hwy, Ocean City, MD 21842
- Phone
- (800) 641-0011
- Website
- www.carouselhotel.com
Carousel Oceanfront Hotel & Condos is a hotel located in Ocean City, MD. It is one of 184 hotels listed in Ocean City. Its 3.9-star rating matches the Ocean City city average of 3.9 stars. There are 10 photos associated with this location.
Customer Reviews
We have been coming to the Carousel Hotel in Ocean City for over 20 years and have always considered it our hidden gem — a place full of special family memories. Over the years, I’ve recommended it to countless friends and family because of the unique amenities that make it such a fun destination for kids. However, during our recent holiday stay, we were very disappointed. Check-in isn’t until 4:00 PM, yet many of the main amenities — including the ice skating rink and indoor pool — close at 6:00 PM. For families who travel to get here, that leaves very little time for children to enjoy the features they came for and look forward to all year. We understand that the rooms and décor are somewhat dated, and many of us are willing to overlook that because of the hotel’s great amenities. But
We were so excited about our trip for our birthdays. We had some lovely experiences during our stay. Sadly few were because of the hotel. I will say we had a pleasant relationship with the housekeeping staff. And the gal who made ice cream cones for us was so friendly and all with a smile! On the downside, on our last night there was such a strong weed smell, we think from the room beside us, as we had no neighbors nights one and two…that we ended up leaving after 10pm and driving the 3 hours home. The response to our three complaints to the front desk, and “security” staff I will rate very low. I am reposting here, as I recently saw my review on another site was removed. I will admit being more angry when the event first happened! I get that because marijuana is now legal in MD that it is
We stayed at the Carousel for a hockey tournament, and that part was great for the kids, which is why I gave an extra star. The gentleman Tom who runs the beach bash is great. The hotel itself, however, has a lot of cleanliness issues. Upon checking into our room, we found a roach which my husband killed and got rid of. The fridge was not working, so we called down to the desk and they sent maintenance up who was able to fix it. On our third night, upon retuning to our room after a late game, we noticed a strong odor of what smelled like sewage. We investigated and couldn't find the origin of the smell, so called to the desk to ask if they knew of a problem. They just stated they would send maintenance up. The maintenance worker immediately pulled out our fridge and found a dead mouse stuc
This place was absolutely amazing. A worker gave us a free soda and also went out of their way to give us one. The service is amazing, they're so chill, and very nice. The location was also amazing, the views are nice and we got to view the oceanside. The rooms, awesome. Once again, the views are amazing, you get a view of the city and the beach and the rooms are also great and the vibes are great and nostalgic. I recommend this place, it's awesome!
Pretty much everything was great except the beds were extremely firm, not very comfortable.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.